Privacy Policy

Information We Collect

We collect information you provide directly to us when you:

• Submit quote requests or contact forms
• Subscribe to our newsletters
• Communicate with our customer service team
• Visit our website (through cookies and analytics)

Personal Information

This may include your name, email address, phone number, company name, shipping address, and specific packaging requirements or preferences.

Technical Information

We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and pages visited.

How We Use Your Information

We use the collected information to:

• Process your quote requests and provide packaging solutions
• Communicate with you about our services
• Improve our website and customer experience
• Send you relevant marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Joleci Packaging
Email: [email protected]
Phone: +60 5 1419 97140
Address: Jalan Coastal Highway, 88100 Kota Kinabalu, Sabah, Malaysia

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.